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  • Can we bring our dog?

    Dogs are welcome on most services, but please note we cannot allow them on board the Golden Arrow or Afternoon Tea service. A ticket of £2 must be purchased for your dog to travel with you. Please note with the exception of assistance dogs the museum does not allow dogs.

  • Can we bring bicycles, prams or buggies on the train?

    Bicycles can sometimes be accommodated in the Guards Van, there is a charge of £2 per bike. You are welcome to take collapsible buggies with you on your journey, but larger prams will need to go in the Guards Van.

  • Can I book a special train for my event or wedding?

    Yes, please contact out weddings/events co-ordinator on 01825 720800.

  • What age range is "child"?

    3-15 years on most trains. There is an age restriction on our Golden Arrow and children’s rates apply for children aged 5-13 years, the dining service is not suitable for children under 5 and we cannot accept bookings for the Saturday evening service for anyone under 14 years.

  • Can we look round the engine shed?

    Yes, our engine shed is open even when trains are not running.

  • Can I book a children's birthday party?

    Yes, we offer a special package deal which is new for 2016. Which includes a trip on a steam train, party lunch boxes and exclusive use of a room a Horsted Keynes station for party games. We can also arrange for a magician to entertain the children at an additional cost.

  • How do I become a volunteer/member?

    To become a volunteer you will first need to set up a membership.
    We host a drop in day on the 2nd Sunday of every month at Sheffield Park, where you can meet other volunteers, get further information and have an exclusive tour of the station. If you would like to get more information prior to attending a drop in session you can request a ‘Volunteer Guide’ at www.bluebell-railway.co.uk and complete an online request form.

  • Can i come into the station if I don't want to travel?Yes, if trains are running an admission ticket is £3.00 per person which allows access to all the station facilities. When there is no train service admission is free but not all facilities can be accessed. This only applies at Sheffield Park station.