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It ain’t what you do, it’s the way that you do it!

We know that what Bluebell Railway does best is provide an enjoyable and rewarding steam experience.  This page covers some of the new measures that are in place to ensure your visit remains safe and enjoyable.

‘We’re Good to Go’

We have carried out risk assessments for all areas and activities on our railway in accordance with Government regulations and advice, which can be found here.

By putting new measures in place, training staff and ensuring we have thought through how best to look after our visitors and staff we have been awarded the Visit England accreditation – We’re Good To Go.

From 24 September we have QR codes connected to the NHS COVID-19 app at Sheffield Park and Horsted Keynes. Find out more about the app here.

WATCH THIS!

Find out how Bluebell Railway copes with the challenge of social distancing.

With a special thanks to actor and television presenter MARTIN CLUNES for his contribution.

Here is a photo of Martin at Bluebell Railway, taken in 2014.

Keep your distance

Social distancing should be observed at all times to keep you and our staff safe with a minimum distance of 2 metres.

Be prepared! Bring a face covering

Face coverings must be worn in public places such as on the platforms, in the museum and SteamWorks! and when boarding or alighting from the trains in accordance to Government guidance.

Pre-booked compartments

Booking your own compartment on The Pioneer service train means that you are only ever in your own family or group bubble. Compartments must not contain more than six people unless you are visiting as a household or support bubble which is larger than six.

Extra space in open dining carriages

We have allowed space on the dining carriages to enable social distancing.  This means that once all are boarded and under way, you can remove face coverings to enjoy your meal, replacing them before you alight.

Food hygiene

To complement our usual high standards of food hygiene, we are producing covered food boxes with breakfast, lunch and afternoon tea for our dining trains. This cuts down on the contact time between visitors and serving staff. These can also be pre-ordered and awaiting you in your compartment on The Pioneer service train.

Enhanced cleaning

A new regime of enhanced cleaning across the railway means that compartment and dining carriages will be cleaned between every return trip. Toilets will be cleaned more regularly and special attention paid to hard surfaces like door handles. Where possible, doors will be open to reduce that risk.

Follow signage

To help with social distancing, one-way systems are in place on station platforms and around our museum and SteamWorks! exhibition. Please obey the instructions, except in the case of an emergency evacuation.

Hands-on interactives

Where social distancing is possible, we will open interactive exhibits, but we ask that you use hand sanitiser before and after use and that you wait your turn at a safe distance. These exhibits will be cleaned regularly by our stewards.

Open windows

Unlike modern trains, we have the luxury of being able to open all our train windows to help with a healthy flow of fresh air. However, please do not lean out of windows as indicated by signage, as this can be dangerous.

Be Prepared! Hand sanitiser

We recommend that you bring your own supply of hand sanitiser and wipes. However, we do have a number of hand sanitising stations around the railway that you can use, for example, before you enter the shop.  Our shop has a limited number of face coverings and sanitiser for sale, but we cannot guarantee they will be in stock on the day of your arrival.

BUY YOUR TICKETS

Covid-19 Safety FAQs

For More Visitor Information