Due to the Government’s announcement on 31 October, we are stopping our planned services after 4 November. Services will not operate from 5 November to 2 December. 

Our customer services team are working hard to contact all customers who have a booking during the four-week lockdown period from 5 November to 2 December.

Please refrain from calling or emailing the railway, as our lines are extremely busy during this difficult time. Please be assured a member of the team will be in touch as soon as possible regarding your booking.

Please find information about all our affected services here.

From 2 November our stations are closed and there is no platform entry.

Our online shop remains open. You can also shop online here.

Customer Services

Our customer services number is: 01825 720800.

Our phone lines are open at the following times:

• Sunday and Monday CLOSED
• Tuesday – Saturday 10am- 4pm

If you have a booking or sales enquiry, please email: bookings@bluebell-railway.com

For general enquiries, please email: enquiries@bluebell-railway.com

For all other contact details please visit our Contact Us page.

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Timetables

Please visit our Timetables page for more information.